Stand Up and Stand Out!

Starting Off On the Right Foot
    Overcoming Stage Fright
    Establishing Credibility
    Building Rapport With Your Audience
Planning Your Presentation
    How To Make Your Presentation More Appealing
    Icebreakers and “Hooks”
    Conclusion – Wrapping It Up
    Body Language and Delivery
Visual Aids
Multimedia Presentations
How to Handle Audience Questions
10 Mistakes Presenters Make

To offer this training for employees/clients, contact the WpLRC at 209-386-6733

Flyer (pdf)
Registration Form (pdf)


  • Sentence structure
  • Spelling, punctuation, and grammar
  • Preparation of written communication for use outside of the organization
  • Business vocabulary
  • Composition of letters, memos, emails, reports, or agendas
    Email etiquette
  • Application of appropriate writing techniques to business communication
  • Guidelines necessary to produce effective written communication

To offer this training for employees/clients, contact the WpLRC at 209-386-6733


Level 1&2
This course is for ESL students who have no or very few English language skills. Emphasis is on oral skills and visual reinforcement. Students who have minimal English language skills will be introduced to reading, writing, and math skills.

Level 3&4
This course is the beginning level for students who are familiar with the printed and written alphabet, but have minimal ability to use English and high-beginning level students who need more practice with English skills. This course includes practice in listening, speaking, reading, and writing on an advanced beginning level.

Level 5&6
This course is for low-intermediate students who need practice and expansion of their communication skills and moves to high-intermediate ESL students who have learned basic survival skills, but who need instruction that will lead to a relatively sophisticated level of discourse of issues and ideas that reach beyond basic survival. It includes practice in listening, speaking, reading, and writing English.



The goal of this course is to facilitate communication with Spanish-speaking employees or clients in the workplace.

The course is different from traditional foreign language classes usually taught in high schools and colleges as it is not based on grammar translation methodologies that require years of study before the learner is able to communicate. Instead, the course content, such as workplace vocabulary and basic interpersonal communication skills (BICS), is determined collaboratively by the students and the instructor according to the specific needs of the business.

The instructional approaches used include the Natural Approach and the Berlitz methods that include the use of visual aids, authentic materials, music and short dialogues. There are no tests, quizzes, or grades, and the instructor strives to create a low-anxiety, fun, and productive experience for all.

To offer this training for employees/clients, contact the WpLRC at 209-386-6733


Work Ethic
Does it really matter if I’m 5 minutes late?
The impact of absenteeism on one’s organization

How to choose your attitude

What’s appropriate and what’s not

Valuing What’s Important to the Organization
Mission and vision
Organizational standards, policies, and procedures

With my Boss
With my Co-workers
With my Customers

To offer this training for employees/clients, contact the WpLRC at 209-386-6733

General Business

The Workplace Learning Resource Center is able to customize a variety of courses that are specific to an employer or industry sector.

To discuss potential customized training needs, please feel free to call and set up an appointment TODAY!
Please call Terry Plett for more information
(209) 386-6735


These open classes are college credit . Tuition for the ½ unit class is just $23 per class!

Merced College registration is required and will be taken the first day of class.

All classes take place at the
Merced College Business Resource Center
630 W. 19th Street
Merced, CA 95340

To Register in our Open Classes:
Call: 209-386-6733

To host a private class for your business or organization: Contact Terry Plett
209-386-6735 or

© 2018 Merced College Workplace Learning Resource Center. All Rights Reserved. 
Powered by
Imedia West