December 2011

• ServSafe
• Generational Diversity

January 2012

• Customer Service Academy - Communication in the Workplace
• I'm a Supervisor...Now What?!? - Session 1
• ServSafe Workshop

February 2012

• Customer Service Academy - Customer Service
• Emotional Intelligence - Session 1
• Agriculture Manufacturing Forum

March 2012

• Customer Service Academy - Team Building
• Employee Engagement
• Management: Styling For Success - Session 1
• ServSafe Workshop
• Sexual Harassment in the Workplace
• Social Media Planning For Your Business

April 2012

• Customer Service Academy - Attitude in the Workplace
• I'm a Supervisor...Now What?!? - Session 2

May 2012

• Customer Service Academy - Values & Ethics
• Successful Business Speaking
• Emotional Intelligence - Session 2
• ServSafe Workshop

June 2012

• Customer Service Academy - Stress Management
• Management: Styling For Success - Session 2

July 2012

• Customer Service Academy - Time Management

August 2012

• Customer Service Academy - Conflict Resolution

September 2012

• Customer Service Academy - Decision Making and Problem Solving

October 2012

• Customer Service Academy - Managing Organizational Change
• Sexual Harassment in the Workplace